Return Policy
Return Policy
At HFordering, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to assist you with returns and exchanges.
Return Policy
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 30 calendar days from the date you received the item to initiate a return.
- Proof of Purchase: Please provide the receipt or proof of purchase when requesting a return.
Return Process
- Initiate a Return: Contact us at hfordering24@gmail.com to initiate a return. Provide your order number and the reason for the return.
- Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to send your item back to us.
- Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
- Exchanges: If you need to exchange an item for a different size, color, or style, please contact us at hfordering24@gmail.com. We will provide you with instructions for exchanging your item.
Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Time Frame: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Non-Returnable Items
Certain items are exempt from being returned, including:
- Gift cards
- Some health and personal care items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at hfordering24@gmail.com. We will arrange for a replacement or refund.
Contact Us
If you have any questions about our return policy, please contact us at email: hfordering24@gmail.com
Thank you for shopping at HFordering!